Frequently Asked Questions


- What is Gynaeonline?
- How does Gynaeonline work?
- Is it a free service?
- When can I expect an answer?
- Who are the doctors who will answer my queries?
- Do you prescribe medicines online?
- Can I get prescriptions for Narcotics or Controlled Substances?
- How private are your consultations ?
- Will I be able to send you my medical files and blood exam results?
- After I submit my question how will your doctors get in touch with me?
- How do I pay ?
- What if I am not satisfied with the answer?
- What is your privacy policy?
- Do you have a Vision Statement?

What is Gynaeonline?

Gynaeonline is a website which offers medical advice and online medical consultation. Here, you can ask questions about Pregnancy and Gynecology - different problems, causes, treatment procedures, prognosis and any other detail you wish to know. If you need medical information about your disease or need a second opinion, we are here to help you.

How does Gynaeonline work?

That's simple. Clicking on the "Ask your question here" link will take you to the Paypal website. Here you pay in the fees of $20. You are then returned to the Gynaeonline.com website where you will receive an email address to which you can submit your question.

Is it a free service?

No, it is not. We charge $20 per question. This helps to keep the website up and running. We have kept the consultation fees low so that everyone would be able to use this service. Online consultation gives you the opportunity to have fast, efficient and professional service from the convenience of your house at minimum expense.

When can I expect an answer?

You can expect to get an answer within 24 hours, usually even earlier. This time turnaround is necessary becasue questions are submitted from around the world and from different time zones.

Who are the doctors who will answer my queries?

Please see Our Expert.

Do you prescribe medicines online?

No, we do not prescribe medicines without personally examining the patient. It is unethical and illegal to do so.

Can I get prescriptions for Narcotics or Controlled Substances?

No. Controlled substances and Narcotic pain medications will not be prescribed .

How private are your consultations ?

Your consultations would be completely private. All of your information and email would be kept confidential. For more details please read our privacy policy.

Will I be able to send you my medical files and blood exam results?

Yes you can email any of your medical files, records and examination results at the time of asking your question and they will be carefully reviewed by our doctors. No extra fees would be charged for this review.

After I submit my question how will your doctors get in touch with me?

Our doctors will get back to you ASAP at your email address(you need to have a valid email. Please be careful to give us your correct email address, otherwise we will not be able to get back to you). Based on your condition we might need to ask you further questions in order to have complete information.You may ask any number of questions you have during that consultation (for 1 person/patient) up to 3 forward and backward emails.

How do I pay ?

Payment is through the third party Paypal credit card processing system. This ensures absolute security and reliability.

What if I am not satisfied with the answer?

If you are not satisfied with the answer, do inform us within one month and your money will be completely refunded. But rest assured, you will get an answer to your satisfaction.

What is your privacy policy?

Internet privacy is an issue that we take very seriously. Gynaeonline is committed to protecting your privacy. That is why we do not ask you to login or register before you ask your question. Besides the medical details, we do not ask for any private information about you at all.

Our Vision Statement

We aim to integrate old-fashioned care with new-age technology in order to provide more information at less expensive rates to every person around the world. Our service is fast, accurate, efficient, convgenient and anonymous.

Do you have a gynecological or obstetrical problem? Would you like to discuss it in private? Consult our online gynecologist Dr.M.D.Mazumdar, MD (O&G), at any time you want and get your reply within 24 hours.We charge a nominal fee of USD 20 ($20) per question through Paypal.com.

The procedure of asking a question is quite simple. Clicking on the link below takes you to the Paypal website where the payment is made. After the payment goes through, you will be directed back to this website where you can ask your question. And rest assured, you will get your answer within 24 hours. And usually, even sooner.